Frequently Asked Questions

Choose a service on the home page or use search, then tap the request button. WhatsApp opens with the service name ready for review.

Send the service name, whether the beneficiary is an individual or business, and a short case description. Do not send sensitive data or verification codes unless clearly required.

Cost varies by procedure, case and government fees. The cost is explained before work starts.

Each service shows an estimated duration. Actual time depends on complete documents and the responsible authority.

Yes. We support citizens and expatriates, and the site is available in five languages.

No. We are an independent public-services office helping clients prepare and follow requests through official channels.

Review the service page and related guide, then contact us about your case. The official authority remains the final source for requirements.

It is the fingerprint and declaration placed on the undertaking form used for a final-exit request without the worker's fingerprint. Acceptance remains subject to the competent authority.

Qiwa shows the amount to the new employer, whose acceptance is required when the regulated route applies.

No. Eligibility and preparation can be reviewed, but official systems and authorities issue the final decision.

You can contact us directly via WhatsApp on +966 50 656 4914 and send your requirements, and our specialized team will respond to you within minutes and guide you to the required steps.

Yes, although our headquarters are in the Al-Samer neighborhood in Jeddah, we provide our electronic services to all regions of the Kingdom of Saudi Arabia. Most government services have become electronic and can be completed remotely.

The required documents vary depending on the type of service. In general, we need a copy of the national ID or residence permit, and the commercial registry if available. When you contact us, we will specify the required documents for you precisely according to the required service.

Yes, we provide a comprehensive management service for all government platforms such as Qawi, Muqeem, Absher Business, Baladi, Social Insurance, and the Zakat and Tax Authority. We handle all procedures on your behalf while maintaining the confidentiality of the information.

We work from Sunday to Thursday from 8 am to 10 pm. You can also send your inquiries via WhatsApp at any time and we will respond to you as soon as possible.

Our services include individuals, institutions and companies alike. Whether you want to open a sole proprietorship, establish a company, or manage an existing facility, we are here to serve you.

We work with extensive experience in the field of government and public services, and we adhere to the highest standards of quality and accuracy. All procedures are carried out in accordance with approved official regulations and instructions, and we provide continuous follow-up until the service is completely completed.

Certainly, we specialize in correcting the conditions of establishments and addressing violations, whether they are labor, tax, municipal, or insurance violations. We study the case and develop a plan to address all violations in a systematic manner.

Yes, we offer a free initial consultation via WhatsApp to understand your needs and determine the appropriate services for you. Contact us and we will be happy to serve you.

We provide continuous communication via WhatsApp throughout the service implementation period. A special follow-up official will be appointed for your application, who will inform you of every development and respond to your inquiries immediately.